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Account & safety

Parent and tutor portal

A student generates a six-character code; a parent or tutor enters it at /parent-portal to see that child’s progress. Access can be revoked at any time.

Last updated 2 min readparent · guardian · tutor
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The parent portal lets a guardian see a linked learner’s progress without signing in as that learner. Access is granted with a short code and can be revoked from either side.

Students: generate a linking code

  1. 1Open Parent/Tutor AccessGo to Settings → Parent/Tutor Access.
  2. 2Generate the codeIf you do not already have one, choose Generate New Code. The code is six characters and is shown in the Linking Code card.
  3. 3Share itCopy the code and give it to your parent or tutor. Codes expire after 24 hours; generate a new one if it expires.
  1. 1Open the parent portalGo to /parent-portal and sign in with a parent account. A parent account is separate from the learner’s account.
  2. 2Enter the codeEnter the six-character code from your child and confirm. The child appears in your portal.
  3. 3Repeat for each childEach learner gives you their own code. You can link more than one child to the same parent account.

What a guardian can see

The portal shows only the children linked to that parent. For each child it presents accuracy trends, activity, weak topics, at-risk signals and a next step, using the same insights engine as the school console.

  • The portal is read-only for learning data; a parent does not answer questions for the child.
  • Billing and parent profile are separate pages inside the portal.
  • A parent cannot open the student dashboard as the student.

Revoke access

A student can revoke a guardian from Settings → Parent/Tutor Access → Revoke. A parent can unlink a child from the portal. Either action ends the guardian’s view; the student can share a new code later.

Children under 13

Accounts in the Kids Learning Club are intended to be created and supervised by a parent or guardian. A parent may manage or request deletion of a child’s account through the portal, or contact privacy@clevate.net. The Kids workspace deliberately excludes the open competitive features.

Spotted an error?

These guides describe the shipped app, so an inaccurate instruction is a bug in the documentation. Email support@clevate.net with the guide title and what you saw.